I haven't received my licence!
Please check thoroughly your email spam folder, your licence sometimes ends up there!
if you still can’t find any email from support@bleass.net, try to resend your licence(s) to your email using the following form: https://www.bleass.com/my-licenses/
My product won't register, what can I do?
If you encounter any issue when registering your product, please check if
- your internet connection is active
- no firewall or antivirus blocks your DAW from connecting to the internet
- copy paste your serial and email WITHOUT any blank space
How many computers can I register?
You can use your BLEASS plugin product licence on up to 5 different computers!
Where can I get the latest update?
To get the latest version of your BLEASS Plugin, simply go to the install page: https://www.bleass.com/install/
Then download the installer corresponding to the latest update available for your BLEASS Plugin.
How can I uninstall my plugin?
To uninstall your plugin
on Windows, simply use the program manager (type “uninstall” in the Windows Menu)
on Mac, remove the files from the following folders:
~/Library/Audio/Plug-ins/VST3
~/Library/Audio/Plug-ins/Components
I can't find my BLEASS plugin in my DAW!
First, make sure that your DAW is VST3 compatible, some older DAWs do not support the VST3 format (ex: MPC Beats).
Secondly, always install your BLEASS plugin in the default folder prompted by the installer (please don’t use a custom folder for your plugin installation!).
For Windows, the VST3 format has a dedicated installation path all VST3 plug-ins must comply with. All your VST3 plug-ins should be installed here:
C:\Program Files\Common Files\VST3
For macOS, the default folder is :
Library/Audio/Plug-ins/VST3
If you still can’t find your BLEASS Plugin, please make sure that your DAW correctly scans the VST3 Plugin folder, then close and restart your DAW.